Only The Master SA Is Linked To Service Points

The following diagram makes the point that service points cannot be linked to sub SAs (i.e., service agreements that exist to hold charges associated with We Bill For Them service providers). This is because all service points associated with our "master" SA are implicitly linked to all sub SAs.

Service points cannot be linked to sub service agreements because all service points associated with the master service agreement are linked to all sub service agreements.

It's important to understand why the system does not allow sub SAs to reference service points:

  • The consumption associated with all service providers should be the same, otherwise the customer will receive inconsistent bills from different service providers.
  • The easiest way to ensure consumption is the same for all service providers is to make sure that they all have the same service points (which they must if sub SAs "inherit" their service points from their master).