Understanding Requests

Requests enable an implementer to design an ad-hoc process using the configuration tools and standard business object monitoring techniques.

An example of such a process might be to send an email to a group of users that summarizes the To Do entries that are assigned to them.

There are two objects that work together to define a request process:

• The request type which defines the related request business object and any parameters needed for the request. The request type business object may also be used to manage recurring request processes.

• The request business object which defines the various steps in the process using its lifecycle and the configuration needed to support preview functionality and user security.

The following topics provide more details of request type and request configuration.