Oracle Utilities Break Glass

Oracle Utilities Break Glass provides customers with transparency and control in terms of Oracle's access to data stored within Break Glass eligible Oracle Utilities Cloud Services, whether at rest or in use. This chapter provides guidelines for using Break Glass functionality, including:

• Overview

• Pre-Requisites for using Break Glass

• Establishing a Break Glass Event

• Canceling a Break Glass Event

• Approving a Break Glass Event

• Reviewing the Results of Break Glass Actions

• Committing or Rolling Back Break Glass Activity

• Accessing Break Glass Audit Logs

• Important Break Glass Considerations