Request for GoldenGate Replication Setup

Oracle Utilities Cloud Service, GoldenGate Replication provides you with the ability to establish one-way, initial, and ongoing change-based (CDC) replication of data from a nominated supported source Enterprise SaaS cloud service environment (for example, CCS Production) to a supported target environment (an OCI hosted Autonomous Database ATP owned and managed by the customer) via a Named Distribution Path for reporting purposes.

In order to setup the GoldenGate replication services, customer is required to create a service request to Oracle DevOps.

Request Specifications

  • The customer must provide the following information:
    • URL of Source application environment.
    • Target Tenancy OCID.
    • Target Compartment OCID.
    • Target VCN OCID
    • Target Subnet OCID
  • The customer must ensure that:
    • Required IAM policies that allow Oracle to create a private endpoint (PE) in the compartment belongs to customer tenancy.
    • Required Ingress Security Rule to allow Trail Files to enter customer tenancy has been setup.
  • Source environment will not be used for any additional data conversion activities.

Customer Obligations

  • The customer must subscribed to:
    • Oracle Utilities Cloud Service, GoldenGate replication via Sales Order
    • OCI Autonomous Database ATP, which is the target database into which data is replicated via Universal Credits.
    • OCI Goldengate Service, which provides the replicate and other GoldenGate services and features for maintaining the ongoing replications via Universal Credits.
  • The customer must perform the GoldenGate Replication Administration Tasks (Please refer to the Cloud Services Administration Guide for more details)
  • The customer must have certified OCI Architect, Oracle DBA and Oracle GoldenGate certified professionals involved in the replication process setup.
  • The customer must submit one service request per environment via the My Oracle Support Portal.

Oracle Cloud Operations Team Obligations

  • Acknowledge and schedule the execution of service request.
  • Execute steps to complete the service request
  • Notify the customer upon completion of the activity

Service Level Objective

  • Advanced Notice:15 business days
  • Acknowledge/Schedule:5 business days
  • Execution Time:15 business day
  • Outage Expected:Yes