Factory Reset Operational Request

During your cloud service implementation lifecycle, you may need to clear all the data from a certain environment. In order to do that you should create a Factory Reset operational request.

Once processing of this request begins, you should consider the target environment as unavailable until processing completes.

Factory resetting an environment will restore the environment to its status as of immediately after it was initially provisioned. This means that any configuration that was done for that environment after it was initially provisioned will need to be repeated. When the request processing is completed, you should be able to log into the environment and continue your work.