2 What is the Cloud Service Console?

Oracle Utilities Cloud Service Console is a platform built to help customers view important information about their Oracle Utilities Cloud Service, the environments provisioned as part of that service, and to request and perform actions for these environments without the need to raise service requests.

The Cloud Service Console is provisioned as part of the cloud service, and it is secured using Oracle Identity Management. Customers can access the service console using a URL provided when the service provisioning is completed or via a link from Oracle Application Manager service environment details on the OCI Console (if the service is enabled for self-service provisioning).

While Oracle OCI Console enables customers to view their service environments, request new environments (if self service provisioning is enabled), the Cloud Service Console provides more in depth information about the service and each environment and allows customers to request actions that are specific to the cloud service, and therefore are not supported at the more generic OCI Console level.

The Cloud Service Console is associated with one cloud service. Customers who have multiple Oracle Utilities Cloud Services will also have multiple Cloud Service Consoles. In that case however, each of the consoles for that customer will “know” about the others and will provide a convenient link to the others from the navigation bar.