2.1 Account Search

The Account Search option allows the user to search for an existing customer account.

The user can query and view the account details using the Account Search option. It provides a "snapshot" view of your account. This topic provides systematic instructions to search for an existing account.
Specify User Name and Password, and login to Home screen.
  1. On Home screen, click Corporate Account Enquiries.
  2. Under Corporate Account Enquiries, click Account Search or specify Account Search in the Menu Item Search bar and select the screen.
    The Account Search screen displays.
  3. Specify the fields on the screen.

    For more information on fields, refer to the field description table below.

    Table 2-1 Account Search - Field Description

    Field Description
    Account Number Specify the Account Number.
    Account Name Specify the account name.
    Account Type Specify the account type. Values displayed are -
    • Savings
    • Current
    Account Class Specify the account class.
    Customer Number Specify the CIF number of the customer.
    Customer Name Specify the customer name.
    Currency Specify the currency of the customer account.
    Currency Description The description of the currency is displayed.
    Authorization Status Specify the authorization status. Values displayed are -
    • Authorized
    • Unauthorized
    Record Status Specify the record status. Values displayed are -
    • Open
    • Closed
    • In Progress
  4. Click Search to complete the search or click Reset to reset the filter.
  5. The Account Name, Account Number and Status of all the authorized and unauthorized accounts are displayed.
  6. Click View on each account tile to view more information.
    The Account View screen displays the following details.
    • Account Class
    • Account Type
    • Account Opening Date
    • Currency
    • Branch
    • Customer Name
    • Customer Number
    • Modification Count