4 Known Issues and Resolutions

This topic provides the troubleshooting for the deployment failure in the services.

For requests identified as timeout:

1. Search the corresponding consumer from the Request Audit menu.

   Figure 4-1 Request Audit

   
   

   
   Description of "Figure 4-1 Request Audit"

   
   
2. From the Service Consumers menu, search OBRA_DSR, and select the option.

   Figure 4-2 Search Request

   
   

   
   Description of "Figure 4-2 Search Request"

   
   
3. In the Service Providers tab, click , and select Configuration.

   Figure 4-3 Service Providers tab

   
   

   
   Description of "Figure 4-3 Service Providers tab"

   
   
4. From the Provider Level Timeout field, switch the toggle to ON.
5. In the Connection Timeout and Read Timeout fields, specify the value as 180000.

   Figure 4-4 Configure

   
   

   
   Description of "Figure 4-4 Configure"