42.5 FAQ

  1. Can I attach a file while creating a Mailer?

    No, option to attach files is not supported.

  2. Till which date I can see the mailers which are already sent to the customers?

    You can view already sent mailers till the date, data is available in the system. This will be based on the Bank’s purging policy.

  3. Can I send mailers to specific customers?

    Mailers can be sent to all the customers (Retail/corporate/Administrators), specific user segments or to specific user(s) by specifying the user IDs or party IDs.

  4. Who will be the recipients of the mailers incase if mailers are targeted for specific party id(s)?

    The users to whom the party ID is mapped as primary party will receive the mailers on scheduled date and time.