57 User Alerts Subscription

Using this option System/Bank Administrator can subscribe alerts for a user for selected events. Retail and Corporate users of the bank, can contact the bank to subscribe to alerts. The Bank Administrator subscribes users to alerts, delivered through Email, SMS, through push notification or in their on-screen mailbox.

Note that this functionality is for non-mandatory alerts.

The subscribed alert types are:

• User Level Alerts
• Customer Level Alerts
• Account Level Alerts

Pre-Requisites

• Transaction access is provided to Bank Administrator.
• Approval rule set up for Bank Administrator to perform the actions.
• Maintain Alerts, so that these are available for subscription

Customers (retail and corporate users) are maintained

Features Supported In Application

• Search alerts subscribed
• Subscribe / unsubscribe to alerts

Figure 57-1 Workflow

Description of "Figure 57-1 Workflow"

Navigation Path:

From System/ Bank Administrator Dashboard, click Toggle Menu, then click Menu and then click Others. Under Others , click User Alerts Subscription.

• User Alerts Subscription - Search
  
• Subscribe/ Unsubscribe Alerts
  
• FAQ