71.1 Set Security Question

This topic describes the systematic instruction to Set Security Question option.

Security Questions are the second layer of authentication mode set by the Bank to complete various transactions.

This feature allows the administrator user to set up the answers of the security questions, which will then be used as another layer of security (Over and above the Login credentials).

User will be asked to answer these security questions to complete the transactions for which bank would have set Security Question as the second factor authentication.

Navigation Path: Perform the following navigation to access the Set Security Question.

From Administrator Dashboard, click Toggle Menu, then click Menu and then click Security & Login. Under Security & Login , click Set Security Question.

Figure 71-2 Set Security Question


Description of Figure 71-2 follows
Description of "Figure 71-2 Set Security Question"

Note:

Since security questions have not been set-up by the user, message will be displayed Security Questions are not set up yet.

To set up security questions:

  1. Navigate to the above path.
    The Set Security Question screen appears.
  2. Perform anyone of the following actions:
    • Click Set up now to set-up security questions. The User Security Question screen appears.
    • Click Cancel to cancel the operation and navigate back to ‘Dashboard’.
    • Click Back to go back to the previous screen.

    Figure 71-3 User Security Question


    Description of Figure 71-3 follows
    Description of "Figure 71-3 User Security Question"

    Note:

    The fields which are marked as Required are mandatory.

    For more information on fields, refer to the field description table.

    Table 71-1 User Security Question - Field Description

    Field Name Description
    User Security Questions Information specified in below fields are related to user security questions.
    Security Question Questions available for selection for setup.
    Answer Enter the answers corresponding to the security question.
  3. From the Security Questions list, select the appropriate security question to be added in set.
  4. In the Answers field, enter the answers corresponding to the security question.
  5. Perform anyone of the following actions:
    • Click Save to save the changes made.
    • Click Cancel to cancel the transaction.
    • Click Back to navigate to the previous screen.
  6. Perform anyone of the following actions:
    • The User Security Question – Review screen appears. Verify the details, and click Confirm.
    • Click Cancel to cancel the transaction.
    • Click Back to navigate to the previous screen.
  7. The User Security Question – Edit screen with values in editable form screen. appears
    Click Cancel to cancel the transaction.
  8. The success message appears along with the status of transaction.
    Click OK to complete the transaction.

Parent topic: Security Settings