2.2 ESA 360 - Deposits

User can inquire the details of ESA for deposit accounts using the ESA 360 screen.

To inquire the ESA 360 details:

1. On the Home screen, from ESA Services, click ESA 360, or specify the ESA 360 in the Search icon bar.
   The ESA 360 virtual screen is displayed.

   Figure 2-3 ESA 360

   
   

   
   Description of "Figure 2-3 ESA 360"

   
   
2. Select the appropriate option from the Search by field.
3. Perform the required action, based on the option selected from the Search by field.
   The existing ESA 360 details are displayed.

   Figure 2-4 ESA 360 - Deposit Details

   
   

   
   Description of "Figure 2-4 ESA 360 - Deposit Details"

   
   

   For more information on fields, refer to field description table below:

   Table 2-2 ESA 360 Details – Field Description

   Field	Description
   Search By	Users can search for an account number by using any of the available search criteria. The account number is set as the default search option. Users can specify the account number directly in the adjacent field or search for an account number by clicking the Search icon. Users can also search for the specific account number by providing customer ID, account number, or account name. Other search options available in the Search by field are Customer ID, Tax Identification Number, Mobile Number, and Email. A specific customer ID can be searched by providing the customer name or customer ID. If Tax Identification Number, mobile, or email IDs are chosen to find an account number, the respective IDs have to be input entirely in the adjacent field for the system to display the account number. For a given search criteria, multiple account numbers may be linked. For example, two or more account numbers can be linked to a single mobile number. In such cases, the system displays all the account number matches and the user can select the relevant account number on which to perform a servicing operation. Note: The label of the field adjacent to the Search by field changes dynamically. For example, if the Account number is chosen as the search criteria, the label of the adjacent field is displayed as the Account Number. If Tax Identification Number is chosen as the search criteria, then the adjacent field would display the label as Tax Identification Number.
   <Product>	Displays the product name from the product master.
   <Status>	Displays the status. The possible options are: Active Matured Closed
   Branch Code	Displays the branch code or identifier where the account is held.
   Branch Name	Displays the name of the branch, where the account is held.
   Tenor	Displays the tenor for the account.
   Interest Rate	Displays the interest rate applied on the account.
   Deposit Start Date	Displays the start date of the deposit account.
   Maturity On	Displays the date on which the account will be matured.
   Interest Cycle	Displays the period set for the interest cycle.
   Beneficiary	Displays whether beneficiary is provided to the account or not.
   Reinvest Interest	Displays whether the interest from the account is to be invested or not.
   Account Holders	This widget displays the details of individuals holding the account. This includes, customer name, ID, and type, along with Email ID.
   <Name (Customer ID)>	Displays the name and customer ID of the account holder. This information is displayed as link. User can click this link, to view the Customer 360 view.
   <Relationship>	Displays relationship of the account holder. The possible options are: Primary Secondary
   <Mobile> Number	Displays the mobile number with ISD code of the customer.
   <Email ID>	Displays the email ID of the customer.
   Mode of Operation	Displays the mode of operation for the deposit.
   Account Address	This widget displays the address associated with the account. Note: User can update the address from this widget.
   Account Preferences	This widget displays the preferences such as facilities or banking channels enabled for the account. Note: User can update the preferences from this widget.
   Account Statement Details	This widget displays the information on statement frequency and options for requesting ad hoc statements. Note: User can request adhoc statement from this widget.
   Current Principal	Displays the current principal amount in the account.
   Initial Pay In	Displays the original amount initially deposited.
   Contribution	Displays the amount contributed to the account.
   Distribution	Displays the amount distributed/withdrawn from the account.
   Maturity Amount	Displays the maturity value upon completion of the tenure.
   Blocked Amount	Displays the amount blocked for the deposit account.
   Interest Reinvested	Displays the amount of interest that has been reinvested.
   Tax Deducted	Displays the tax amount deducted as part of the account's transactions.
   Plan Level Details	This widget displays the ESA plan level details for the account. User can view more plan details on the account from this widget.
   Plan Type	Displays the plan type.
   Contribution Limit	Displays the contribution limit on the account.
   Interest Rate Changes	This widget displays changes or current interest rate details.
   Upcoming Transactions	This widget displays the scheduled and future transactions related to the account.
   Overdue Transactions	This widget displays the transactions that are overdue.
   Amount Block	This widget displays the amount block details of the account. In this widget, the total amount blocks, bill due, expiry date, and amount block nature is displayed. Note: To manage the amount blocks, click the Manage Amount Blocks link.
   Instructions Set	This widget displays the payout instructions set on the CD account. This includes maturity instruction, payout mode, related payout account number or ledger number. In the case of a rollover, the related rollover product name is displayed. Note: To create new set of instructions or modify existing details for the CD account, click the Set Instructions link.
   Recent Transactions	This widget displays the summary of latest transactions, amounts, and references.
   Rollover History	This widget displays details about rollover actions.
   Frequent Actions	This widget displays the common features.