18.8 Account Balance Inquiry

The Teller can use the Account Balance Inquiry screen to inquire about the account balance details of a customer account.

To inquire about the account balance details:

1. On the Homepage, from Teller mega menu, under Customer Service, click Account Balance Inquiry or specify Account Balance Inquiry in the search icon bar and select the screen.
   The Account Balance Inquiry screen is displayed.

   Figure 18-8 Account Balance Inquiry

   
   

   
   Description of "Figure 18-8 Account Balance Inquiry"

   
   
2. On the Account Balance Inquiry screen, specify the fields. For more information on fields, refer to the field description table.

   Note:

   The fields, which are marked with an asterisk, are mandatory.

   Table 18-8 Account Balance Inquiry - Field Description

   Field	Description
   Customer Account	Specify the account number for which the account balance needs to be enquired.
   Query	Click Query to fetch and display the details.
   Clear	Click Clear to clear the details.
   Account Currency	Displays the currency for which the account balance needs to be enquired.
   Account Name	Displays the name of the specified account number.
   Account Class	Displays the account class of the specified account number.
   Account Class Description	Displays the description of the account class.
   Account Open Date	Displays the date on which the account is opened.
   Account Type	Displays the type of the account.
   Mode of Operation	Displays the mode of operation.
   Balance Details	Specify the fields.
   Current Balance	Displays the current balance of the account.
   Uncollected	Displays the uncollected balance.
   Blocked	Displays the blocked balance.
   Available	Displays the balance available in the specified account.
   Total Available	Displays the total available balance.
   Book Balance	Displays the book balance.
   Sweep Enabled	Check this box if sweep needs to be enabled.
   Sweep Eligible Balance	Displays the sweep eligible balance.
   ILM Sweep Eligible Balance	Displays the ILM sweep eligible balance.
   Temporary Overdraft Limit	Displays the temporary overdraft limit.
   Net Balance	Displays the net balance.
   Passbook Balance	Displays the passbook balance.
   Account Status	Specify the fields.
   Posting Allowed	Select this checkbox if posting is allowed for the account.
   Stop Payment	Select this checkbox if stop payment is allowed for the account.
   No Credit	Select this checkbox if credit is not allowed for the account.
   Debit Override	Select this checkbox if debit override is allowed for the account.
   Overdraft	Select this checkbox if the overdraft is allowed for the account.
   Dormant	Select this checkbox if the account is dormant.
   Frozen	Select this checkbox if the account is frozen.
   No Debit	Select this checkbox if the debit is not allowed for the account.
   Credit Override	Select this checkbox if credit override is allowed for the account.
   Status Change Automatic	Select this checkbox if the automatic status change is allowed.

3. Click on the Interest and Charges Details data segment.
   The Interest and Charges Details data segment is displayed.

   Figure 18-9 Interest and Charges Details

   
   

   
   Description of "Figure 18-9 Interest and Charges Details"

   
   
4. On the Interest and Charges Details segment, view the details. For more information on fields, refer to the field description table.

   Table 18-9 Interest And Charge Details - Field Description

   Field	Description
   Accrued Interest (Dr)	Displays the debit accrued interest.
   Accrued Interest (Cr)	Displays the credit accrued interest.
   Interest Due	Displays the interest due.
   Charges Due	Displays the charges due.
   Last Interest Debit	Displays the last interest debit.
   Last Interest Credit	Displays the last interest credit.
   Last DR Activity	Displays the last DR activity.

5. Click on the Turnover Details data segment.
   The Turnover Details data segment is displayed.

   Figure 18-10 Turnover Details

   
   

   
   Description of "Figure 18-10 Turnover Details"

   
   
6. On the Turnover Details segment, view the details. For more information on fields, refer to the field description table.

   Table 18-10 Turnover Details - Field Description

   Field	Description
   Opening	Displays the opening turnover details.
   Daily Turnover (Dr)	Displays the debit daily turnover.
   Daily Turnover (Cr)	Displays the credit daily turnover.
   Current (ACY)	Displays the current (ACY).