4.2 Cash Withdrawal

The Cash Withdrawal screen is used to withdraw funds from the CASA account of the customer.

The withdrawal is subject to the availability of a sufficient balance or available credit limit. When the transaction is performed, it updates the available balance in the CASA account immediately.

To withdraw cash:

1. On the Homepage, from Teller mega menu, under Customer Transaction, click Cash Withdrawal or specify Cash Withdrawal in the search icon bar and select the screen.
   The Cash Withdrawal screen is displayed.

   Figure 4-3 Cash Withdrawal

   
   

   
   Description of "Figure 4-3 Cash Withdrawal"

   
   
2. On the Cash Withdrawal screen, specify the fields. For more information on fields, refer to the field description table.

   Note:

   The fields, which are marked with an asterisk, are mandatory.

   Table 4-3 Cash Withdrawal - Field Description

   Field	Description
   Account Number	Specify a valid customer account number. Note: When you press the Tab key, the corresponding account information will be displayed in the Customer Information widget. The system displays an override or error message on the tab out of Account Number based on the account dormancy parameters.
   Transaction Amount	Displays the local currency of the branch. You can also select another currency from the drop-down values. Specify the transaction amount that needs to be debited from the customer account.
   Negotiated Exchange Rate	Specify the negotiated exchange rate if it is needed to perform the transaction using negotiated value. Note: This field is applicable only if the transaction involves cross currency. If this option is selected, the Negotiated Reference Number field will become mandatory.
   Negotiated Reference Number	Specify the reference number for the negotiated cost rate. Note: This field is applicable only if the transaction involves cross currency.
   Exchange Rate	Displays the exchange rate used to convert the transaction currency into account currency, and it can be modified. Note: If the transaction currency is the same as the account currency, the system displays the exchange rate as 1. This field is displayed only if Multi-Currency Configuration at Function Code Indicator level is set as Y.
   Account Amount	Displays the transaction amount converted in terms of account amount based on the exchange rate. Note: This field is displayed only if Multi-Currency Configuration at Function Code Indicator level is set as Y.
   Total Charge Amount	Displays the total charge amount, which is computed by the system in the local currency of the branch. Note: This field is displayed only if Total Charges Configuration at Function Code Indicator level is set as Y.
   Narrative	Displays the default narrative as Cash Withdrawal, and it can be modified.

3. Specify the charge details. For information on the fields in the Charge Details segment, refer to Add Charge Details.
4. Specify the denomination details. For information on the fields in the Denomination Details segment, refer to Add Denomination Details.
5. Click Submit.
   A teller sequence number is generated, and the Transaction Completed Successfully information message is displayed.

   Note:

   The transaction is moved to authorization in case of any approval warning raised when the transaction saves. On transaction completion, the cash is withdrawn successfully from the customer account. For more information on transaction submission and validations, refer to Step 5 in Cash Deposit.