18.1 Cheque Status Inquiry

The Teller can use the Cheque Status Inquiry screen to query the details of a cheque by specifying the account number and cheque number of the customer.

To query the details of a cheque:

1. On the Homepage, from Teller mega menu, under Customer Service, click Cheque Status Inquiry or specify Cheque Status Inquiry in the search icon bar and select the screen.
   The Cheque Status Inquiry screen is displayed.

   Figure 18-1 Cheque Status Inquiry

   
   

   
   Description of "Figure 18-1 Cheque Status Inquiry"

   
   
2. On the Cheque Status Inquiry screen, specify the fields. For more information on fields, refer to the field description table.

   Note:

   The fields, which are marked with an asterisk, are mandatory.

   Table 18-1 Cheque Status Inquiry - Field Description

   Field	Description
   Account Number	Specify the account number for which the cheque status needs to be enquired.
   Cheque Number	Specify the cheque number.
   Query	Click Query to fetch the details of the cheque.
   Clear	Click Clear to clear the details.
   Account Name	Displays the name of the account holder.
   Account Branch	Displays the account branch code.
   Customer ID	Displays the customer ID of the account.
   Cheque Status	Displays the status of the cheque (Used, Unused, or Stopped).
   Value Date	Displays the date specified on the cheque.
   Cheque Amount	Displays the cheque amount.
   Beneficiary	Displays the name of the beneficiary.