10.1 Credit Card Advance by Cash

The Teller can use the Advance by Cash screen to disburse the credit card advance in cash to a walk-in customer against the credit card.

To perform credit card advance by cash:

1. On the Homepage, from Teller mega menu, under Credit Card, click Advance by Cash or specify Advance by Cash in the search icon bar and select the screen.
   The Advance by Cash screen is displayed.

   Figure 10-1 Advance by Cash

   
   

   
   Description of "Figure 10-1 Advance by Cash"

   
   
2. On the Advance by Cash screen, specify the fields. For more information on fields, refer to the field description table.

   Note:

   The fields, which are marked with an asterisk, are mandatory.

   Table 10-1 Advance by Cash - Field Description

   Field	Description
   Credit Card	Specify the credit card number against which the cash advance is to be made. When you press the Tab key, the customer details and card details will be displayed in the Customer Information widget.
   Advance Amount	Select the transaction currency from the drop-down values and specify the advance amount.
   Advance Tenor	Specify the tenor in Days/Months/Years.
   Document Type	Select from the drop-down list. The values in the drop-down list are mentioned below: Address Document Identity Document Financial Document General Document
   Document Number	Specify the document number. Note: This field is mandatory only if the document type is selected.
   Approval Reference Number	Specify the approval reference if already approved.
   Exchange Rate	Displays the exchange rate. Note: If the transaction currency is the same as the account currency, the system displays the exchange rate as 1. This field is displayed only if Multi-Currency Configuration at the Function Code indicator level is set as Y.
   Account Amount	Display the account amount along with the currency. Note: This field is displayed only if Multi-Currency Configuration at the Function Code indicator level is set as Y.
   Total Charges (LCY)	Displays the total charges applicable for the cash advance. Note: This field is displayed only if Total Charges Configuration at Function Code indicator level is set as Y.
   Narrative	Displays the narrative as Advance by Cash, and it can be modified.

3. Specify the charge details. For information on the fields in the Charge Details segment, refer to Add Charge Details.
4. Specify the denomination details. For information on the fields in the Denomination segment, refer to Add Denomination Details.
5. Click Submit.

   A teller sequence number is generated, and the Transaction Completed Successfully information message is displayed.

   Note:

   The transaction is moved to authorization in case of any approval warning raised when the transaction saves. On transaction completion, the cash is disbursed successfully to the walk-in customer against the credit card.