10.2 Credit Card Advance by Transfer

The Teller can use the Advance by Transfer screen to transfer the credit card advance amount to a customer’s account.

To perform credit card advance by transfer:
  1. On the Homepage, from Teller mega menu, under Credit Card, click Advance by Transfer or specify Advance by Transfer in the search icon bar and select the screen.
    The Advance by Transfer screen is displayed.

    Figure 10-2 Advance by Transfer



  2. On the Advance by Transfer screen, specify the fields. For more information on fields, refer to the field description table.

    Note:

    The fields, which are marked with an asterisk, are mandatory.

    Table 10-2 Advance by Transfer - Field Description

    Field Description

    Credit Card

    Specify the credit card number against which the cash advance is to be made. When you press the Tab key, the customer details and card details will be displayed in the Customer Information widget.

    Advance Amount

    Select the transaction currency from the drop-down values and specify the advance amount.

    Advance Tenor

    Specify the tenor in Days/Months/Years.

    Beneficiary Account

    Specify the beneficiary account number to which the amount needs to be transferred.

    Beneficiary Name

    Displays the name based on the specified beneficiary account number.

    Account Branch

    Displays the branch based on the specified beneficiary account number.

    Document Type

    Select from the drop-down list. The values in the drop-down list are mentioned below:

    • Address Document

    • Identity Document

    • Financial Document

    • General Document

    Document Number

    Specify the document number.

    Note:

    This field is mandatory only if the document type is selected.

    Approval Reference Number

    Specify the approval reference if already approved.

    Exchange Rate

    Displays the exchange rate.

    Note:

    If the transaction currency is the same as the account currency, the system displays the exchange rate as 1. This field is displayed only if Multi-Currency Configuration at the Function Code indicator level is set as Y.

    Account Amount

    Display the account amount along with the currency.

    Note:

    This field is displayed only if Multi-Currency Configuration at the Function Code indicator level is set as Y.

    Total Charges

    Displays the total charges applicable for the cash advance.

    Note:

    This field is displayed only if Total Charges Configuration at Function Code indicator level is set as Y.

    Narrative

    Displays the narrative as Advance by Transfer, and it can be modified.

  3. Specify the charge details. For information on the fields in the Charge Details segment, refer to Add Charge Details.
  4. Click Submit.

    A teller sequence number is generated, and the Transaction Completed Successfully information message is displayed.

    Note:

    The transaction is moved to authorization in case of any approval warning raised when the transaction saves. On transaction completion, the advance against the credit card is transferred successfully to the account of the walk-in customer.