13.1 Account Branch Transfer

This topic describes the systematic instructions about customer requests for the transfer of their Current and Saving accounts from one branch to a different branch.

  1. On the Homepage, from Account Services, under Others, click Account Branch Transfer, or specify the Account Branch Transfer in the Search icon bar.
    Account Branch Transfer screen is displayed.

    Note:

    The fields which are marked in asterisk blue are mandatory fields.

    Figure 13-1 Account Branch Transfer

    Description of Figure 13-1 follows
    Description of "Figure 13-1 Account Branch Transfer"
  2. On Account Branch Transfer screen, specify the fields
    For more information on fields, refer to the field description table.

    Table 13-1 Account Branch Transfer - Field Description

    Field Description
    Account Number Enter the Account Number or click the search icon to view the Account Number pop-up window. By default, this window lists all the Account Numbers present in the system. You can search for a specific Account Number by providing Customer ID, Account Number, or Account Name and clicking on the Fetch button.

    When users enter the account number, the customer information is displayed.

    Account Name Account Name is displayed based on the account number selected.
    Current Branch Code Current Branch Code is displayed based on the account number selected.
    Current Branch Name Current Branch Name is displayed based on the account number selected.
    Transfer Branch Code Enter the Transfer Branch Code or click the search icon to view the list of available branch codes. You can search a specif branch code by providing Branch Code or Branch Name and click on the Fetch button.
    Transfer Branch Name The system displays the transfer branch name based on the transfer branch selected.
    Transfer Date Click on the Calender icon, and select the From and To date for account statement generation.

    Note:

    Transfer Date cannot be current date or back dated.