5.2 Account Status Change

This topic describes the systematic instructions about account status change. The bank or the customer can request for changing the status of current and savings account status like No Debit, No Credit, Debit Override, Credit Override, and Frozen.

1. On the Homepage, from Account Services, under Status Update, click Account Status Change, or specify the Account Status Change in the Search icon bar.
   Account Status Changescreen is displayed.

   Note:

   The fields which are marked in asterisk blue are mandatory.

   Figure 5-2 Account Status Change

   
   Description of "Figure 5-2 Account Status Change"
2. On Account Status Change screen, specify the fields.
   For more information on fields, refer to the field description table.

   Table 5-2 Account Status Change - Field Description

   Field	Description
   Account Number	Enter the Account Number or click the search icon to view the Account Number pop-up window. By default, this window lists all the Account Numbers present in the system. You can search for a specific Account Number by providing Customer ID, Account Number, or Account Name and clicking on the Fetch button. When users enter the account number, the customer information is displayed.
   Account Name	Account Name is displayed by default based on the account selected.
   Account Status	The existing account statuses will be displayed, and users can modify them (No Debit, No Credit, Debit Override, Credit Override, and Frozen) by enabling or disabling the toggle button.