8.2 Stop Cheque Payment

This topic describes the systematic instructions for stopping the payment of the cheque. Based on customer requests, the bank can stop payment on an uncleared cheque. Stop payment requests can either be for a single cheque or a continuous sequence of cheques or an amount.

Note:

Users can select the option Single Cheque or Range of Chequesor Amount for a stop payment. If stop payment to be performed for multiple sequential cheque numbers, the user has to select the Range of cheques option. To input a stop payment instruction based on Amount, the user has to select the Amount option.
  1. On the Homepage, from Account Services, under Cheque Book, click Stop Cheque Payment, or specify the Stop Cheque Payment in the Search icon bar.
    Stop Cheque Paymentscreen is displayed.

    Note:

    The fields which are marked in asterisk blue are mandatory.

    Figure 8-2 Stop Cheque Payment - Single Cheque tab

    Description of Figure 8-2 follows
    Description of "Figure 8-2 Stop Cheque Payment - Single Cheque tab"

    Figure 8-3 Stop Cheque Payment - Range of Cheque tab

    Description of Figure 8-3 follows
    Description of "Figure 8-3 Stop Cheque Payment - Range of Cheque tab"

    Figure 8-4 Stop Cheque Payment - Amount tab

    Description of Figure 8-4 follows
    Description of "Figure 8-4 Stop Cheque Payment - Amount tab"
  2. On Stop Cheque Payment screen, specify the fields
    For more information on fields, refer to the field description table.

    Table 8-2 Stop Payment Cheque - Single Cheque - Field Description

    Field Description
    Account Number Enter the Account Number or click the search icon to view the Account Number pop-up window. By default, this window lists all the Account Numbers present in the system. You can search for a specific Account Number by providing Customer ID, Account Number, or Account Name and clicking on the Fetch button.

    When users enter the account number, the customer information is displayed.

    Account Name Account Name is displayed by default based on the account selected.
    Cheque Number Enter the Cheque Number on which payment has to be stopped.

    Note:

    The option to input a single cheque number is available when Single Cheque is selected. This field is mandatory.
    Stop Reason User can capture the reason for stop payment instruction.

    Table 8-3 Stop Payment Cheque - Range of Cheque - Field Description

    Field Description
    Account Number Enter the Account Number or click the search icon to view the Account Number pop-up window. By default, this window lists all the Account Numbers present in the system. You can search for a specific Account Number by providing Customer ID, Account Number, or Account Name and clicking on the Fetch button.
    Cheque Start Number Enter the first cheque number in a series of cheques on which payment has to be stopped.

    Note:

    The option to input Cheque Start Number is available when Range of Cheques is selected.
    Cheque End Number Enter the last cheque number in a series of cheques on which payment has to be stopped.

    Note:

    • The option to input Cheque End Number is available when Range of Cheques is selected.
    • Cheque End Number cannot be less than the Cheque Start Number.
    • The cheque numbers must always be sequential.
    Stop Reason User can capture the reason for stop payment instruction.

    Table 8-4 Stop Payment Cheque - Amount - Field Description

    Field Description
    Account Number Enter the Account Number or click the search icon to view the Account Number pop-up window. By default, this window lists all the Account Numbers present in the system. You can search for a specific Account Number by providing Customer ID, Account Number, or Account Name and clicking on the Fetch button.
    Account Name Account Name is displayed based on the account selected.
    Amount Enter the amount on which payment has to stop. If the Stop Payment Type is selected as an Amount, the cheque amount represents the amount for which the cheque was drawn.
    Expiry Date Click the Calendar icon and specify the expiry date. The stop payment expires on the selected date. A stop payment is effective till the End of Day is executed on the expiry date.
    Stop Reason Specify the reason for including the Stop Cheque Payment instruction.