4 Customer Transactions

The Teller can use Customer Transactions to perform financial transactions for customer accounts.

This topic contains the following subtopics:

• Cash Deposit
  The Cash Deposit screen is used to deposit the cash in a CASA. Cash can be deposited in either account currency or any foreign currency that is allowed.
• Cash Withdrawal
  The Cash Withdrawal screen is used to withdraw funds from the CASA account of the customer.
• Cheque Withdrawal
  The Cheque Withdrawal screen is used to withdraw cash from the CASA account of the customer against the in-house cheque.
• FX Sale Against Account
  The Foreign Exchange (FX) Sale Against Account screen is used to sell the foreign currency from the branch through the CASA account.
• FX Sale Against Walk-in
  The FX Sale Against Walk-in screen is used to sell a foreign currency to a walk-in customer in return for the equivalent amount received in the local currency.
• FX Purchase Against Account
  The FX Purchase Against Account screen is used to purchase foreign currency from the branch through the CASA account.
• FX Purchase Against Walk-in
  The FX Purchase Against Walk-in screen is used to buy a foreign currency from a walk-in customer in return for the equivalent amount in the local currency.
• Close Out Withdrawal
  The Close Out Withdrawal screen to initiate an account closure and close the CASA account by either dispersing the cash to the customer or by account transfer or by issuing Bankers Cheque.
• Close Out Withdrawal by Multi-Mode
  The Close Out Withdrawal by Multi Mode screen is used to close the CASA account by multi-mode payout options, which include cash, account transfer, and BC. This screen can be used only when the closeout withdrawal needs to be done in multiple payout modes.
• Safe Deposit Rental By Cash
  The Teller can use the Safe Deposit Rental By Cash screen to make payment by cash for the safe deposit locker of the customer.
• Recurring Deposit Payment by Cash
  The Recurring Deposit Payment by Cash screen is used to make payment for the Recurring Deposit (RD) account of the customer by cash.
• F23C Tax Payment by Cash
  The F23C Tax Payment By Cash screen is used to capture data related to the F23C tax document for a customer and collect the corresponding tax by cash from the customer.
• F24C Tax Payment By Cash
  The F24C Payment Details screen is used to capture data related to the F24C tax document for a customer and collect the corresponding tax by cash from the customer.
• F23 Tax Payment by Account
  The F23 Tax Payment by Account screen is used to capture data related to the F23 tax document for a customer and collect the corresponding tax by cash from the customer.
• F24 Tax Payment By Account
  The F24 Tax Payment By Account screen is used to capture data related to the F24 tax document for a customer and collect the corresponding tax by account from the customer.