18.4 Passbook Issue

The Teller can use the Passbook Issue screen to issue a new passbook for a customer account.

To issue a new passbook:

1. On the Homepage, from Teller mega menu, under Customer Service, click Passbook Issue or specify Passbook Issue in the search icon bar and select the screen.
   The Passbook Issue screen is displayed.

   Figure 18-4 Passbook Issue

   
   

   
   Description of "Figure 18-4 Passbook Issue"

   
   
2. On the Passbook Issue screen, specify the fields. For more information on fields, refer to the field description table.

   Note:

   The fields marked as Required are mandatory.

   Table 18-4 Passbook Issue - Field Description

   Field	Description
   Account Number	Specify the account number for which the passbook needs to be issued.
   Account Currency	Displays the currency of the specified account number.
   Account Name	Displays the name of the specified account number.
   Account Branch	Displays the branch code of the specified account number.
   Account Open Date	Displays the account opening date.
   Customer ID	Displays the customer ID.
   Address Line 1 to Address Line 4	Specify the address of the customer.
   Passbook Number	Displays the passbook number that needs to be issued. Note: The passbook number is generated based on the instrument number maintenance.
   Passbook Status	By default, the passbook status is displayed as Issued.
   Total Charge Amount	Displays the total charge amount, which is computed by the system in the local currency of the branch. Note: This field is displayed only if Multi-Currency Configuration at Function Code Indicator level is set as Y.
   Passbook Category	Click the search icon, and select the passbook category from the list of values.
   Narrative	Displays the default narrative as Passbook Issue, and it can be modified.
   Old Passbook Details	Specify the fields.
   Passbook Number	Displays the old passbook number that is issued to the customer account.
   Issue Date	Displays the issue date of the old passbook.
   Status Movement	Displays the current status of the passbook.
   Status Change Date	Displays the date on which the current status got modified.

3. Specify the charge details. For information on the fields in the Charge Details segment, refer to Charge Details.
4. Click Submit.
   The passbook issue request is handed off to the FLEXCUBE Universal Banking system to update the passbook issue request for the customer account.