- Teller User Guide
- Customer Service
- Account Address Update
18.11 Account Address Update
The Teller can use the Account Address Update screen to initiate a service request to update the address details of the customer account.
- On the Homepage, from Teller mega menu, under
Customer Service, click Account Address
Update or specify Account Address Update
in the search icon bar and select the screen.The Account Address Update screen is displayed.
- On the Account Address Update screen, specify the
fields. For more information on fields, refer to the field description
table.
Table 18-13 Account Address Update - Field Description
Field Description Account Number
Specify the customer account number for which the address details need to be updated.
Account Branch
Displays the customer name for the customer number specified.
Correspondence Address
Specify the fields.
Address Line 1 to Address Line 4
Displays the maintained address details, and it can be modified.
Country Code
Displays the maintained address details, and it can be modified.
Narrative
Displays the default narrative as Account Address Update, and it can be modified.
Review and Submit
Click Review and Submit to review the request details and submit.
- Click Submit.The request details are handed off to the FLEXCUBE Universal Banking system for the account address update.
Parent topic: Customer Service