1.6.3 Troubleshooting Network Issues in Advice

You can troubleshoot the network issue with advice.

To resolve this error:

1. If advice not getting loaded, check the network tab in response is documentInbase64 is coming or not.
2. If it is null, then check if BIP/FOP server is up and running.
3. If BIP/FOP server is properly configured and running, then check in the CMC-report-service logs.
4. Check for value for document type should be pdf and not PDF.
5. Advice functionality flow UI branchcommon CMC-advice service CMC-report service oracle BIP server/FOP server.

   Figure 1-23 Network Issues

   
   Description of "Figure 1-23 Network Issues"