1.2.5 Enhancements in Teller

The following are the updates as a part of Teller in this release:

Table 1-3 Enhancements in Teller

Summary	Description
Enable cash denomination difference computation	The denomination capture screens have been enhanced to allow the entry of negative values in denomination units. This enables the teller to accurately handle excess cash scenarios and ensures automatic calculation of refund amounts to be returned to the customer, streamlining both deposits and withdrawals. A new Difference Amount field and corresponding tooltips have been added for improved transparency and reconciliation.
Extract or Download option to be introduced in Teller Inquiry Screens	A new feature is introduced, allowing users to download and save inquiry results from Charge screens.
Support Branch Inquiries Access without Validating Batch Status.	Access to key Branch Inquiry screens, such as Branch Total Position, Till Vault Position, Open Tills, and Breaching Limits, has been enabled without requiring an open teller batch. This update allows branch managers and staff to perform key inquiries without process interruptions, improving operational flexibility.
Display of Charge Amount in Account Currency	Charge Details in the Transaction screens are enhanced to display the charges in Account Currency, along with Transaction Currency and Local Currency for all Teller Transaction screens.
Provision for maker to recall or cancel the transaction before Auth	A Discard option has been provided in the Sent for Approval queues, allowing makers to recall or cancel transactions that have not yet been authorized. This enhancement empowers tellers to proactively address transaction errors or changing customer needs before final approval, thus improving accuracy and flexibility.
Screen for Static Data	A user-friendly maintenance screen has been made available for the configuration of static data on Cloud. Authorized users are now able to View, Add, Modify, or Delete records for supported static tables directly from the UI, thereby reducing dependency on back end support and expediting configuration updates.
Transaction Notification Alert	An instant notification feature has been introduced to alert supervisors whenever a teller submits a transaction for approval. This ensures timely transaction processing and faster authorization decisions, helping reduce delays in customer service.
Close Out Withdrawal Multi Mode - IL (UBS)	The Close Out Withdrawal process has been enhanced to support multi-mode payouts, allowing customers to receive closure proceeds across Cash, Account Transfer, and GL Transfer in any combination. This Enhancement simplifies teller operations, reduces duplicate workflows, and provides greater payout flexibility during account closure.
Support Third Party Cash Transaction Request for Cash Deposit and Cheque Withdrawal	This release adds support for Third-Party Cash Transaction requests for Cash Deposit and Cheque Withdrawal by introducing a dynamic transaction-type selector on teller screens. Tellers can now choose between Self, Third Party, and Charge-by-Cash without switching screens, and the system automatically applies the relevant data segments, GL mappings, pricing rules, settlements, and validations. This improvement reduces reliance on custom deployments by allowing banks to set up new transaction variants using parent–child function code mapping. If configuration is unavailable, the system automatically reverts to the base transaction screen without interrupting teller operations.
Reversal Configuration for Teller Transactions	Introduced a new Reversal Configuration capability that allows banks to set the maximum number of days for reversing teller transactions for each function code. The system now determines a Max Reversal Date for every posted transaction and checks each reversal attempt against it. If a transaction exceeds the allowed time frame, the system displays a clear message to the teller stating that the reversal is not permitted. This improvement gives banks better control, reduces operational risks, and ensures compliance with their reversal policies.
Teller consent for Cash Transfer from Till to Till before completion	A mandatory teller consent step has been introduced for till-to-till cash transfers. When enabled by configuration, the receiving teller is required to explicitly accept the transfer request before any cash movement or accounting entry is completed. This ensures stronger operational control, prevents unauthorized till adjustments, and improves auditability of cash handling activities. The workflow is seamlessly integrated into existing teller processes without impacting standard transaction screens.
Redesign the Teller Transaction Screens for the Redwood Experience	The update brings the Teller Transaction screens in line with Oracle’s Redwood UI standards. It introduces a new layout, updated icons, consistent font styles, and a modern drawer panel for viewing transaction fees. The update also redesigns the Customer Panel and Current Till Position widget to improve visibility and user-friendliness.
Common-Adoption of Customer Address Formats	This release introduces support for structured and hybrid customer address formats in Branch Teller screens. Tellers can now view, validate, and capture addresses using the latest SWIFT-compliant formats, with mandatory Town Name and Country enforcement. Addresses for customer accounts auto-populate from common core, while walk-in/external parties benefit from easy manual entry and validation. UI enhancements include an Address Details drawer and improved Address display. All teller transactions now capture and display address data accurately, ensuring regulatory compliance and operational efficiency.
Multi BC Issuance against GL	The Multi Bankers Cheque Issuance function has been enhanced to support funding from a General Ledger (GL) account. When the GL issue mode is selected, multiple Bankers Cheques can be issued in a single batch using a designated GL as the funding source. This enables faster bulk issuance, reduces manual effort, and ensures consolidated, auditable accounting for GL-funded Cheque operations, while keeping all existing authorization and lifecycle processes unchanged.