5.10 Write Off Disputed Receivables and Payables

This topic describes the systematic instruction to write off the disputed invoices/debit notes.

Perform the following steps post searching the invoices/debit notes for the Write off Dispute action:

1. On Receivables and Payables Management screen, select the action as Write off Dispute.
2. Click Proceed to view the search parameters.
3. Specify the value for at least one mandatory field to search the instrument(s).
4. Click Search to view the search results.
   The Write Off Disputed Invoice/Debit Note screen displays.

   Figure 5-18 Write Off Disputed Invoice/Debit Note

   
   

   
   Description of "Figure 5-18 Write Off Disputed Invoice/Debit Note"

   
   
5. Optional: In the Reference Number column, click the link to view the details of the instrument.
6. Select the invoice/debit note to write-off the dispute for.
7. Optional: In the Remarks field, enter the remarks for writing-off the disputed amount.
8. Click Apply to make changes in the grid.
9. If required, click Undo to revert the applied changes.
10. Click Submit to write-off the disputed invoice/debit note and send it for authorization (if applicable).