1.1 Specialized Collections Process

Oracle Banking Collections supports execution of the following specialized collections process by capturing relevant data:

• Legal/Litigation
• Bankruptcy
• Deceased
• Hardship
• Repossession
• Re-marketing
• Forbearance

The key features of this functionality are:

• Using the Additional Field Maintenance, you can define the fields for which information needs to be captured for each process.
• Ability to define a task of type data capture and link it to specialized strategy and segment.
• Ability to select and enable the specialized flag on accounts from the case summary page.
• Ability to capture information from the relevant data capture task pop-up.
• Ability to view all information captured in the data capture task for the specialized collections process from case summary screen.

Note:

With the data capture task as a prerequisite, create Relevant Segments and Strategies.