5.4 Call Summary

This tab displays the action results captured by the logged in collector on previous and current working day.

Table 5-5 Field Description: Call Summary

Field Name	Description
Task	Displays the task name.
Task Status	Displays the status of the task.
Account Number	Displays the account number.
Call Date Time	Displays the data and time of the call.
Action	Indicates the action captured related to the task.
Result	Indicates the result captured for the selected action.
User Assigned	Displays the user name of the collector to whom the task is assigned.
Actions	Indicates the actions that can be performed. The options are: Notes: Displays AI and User captured notes. Call Compliance Details: Displays the overall compliance report generated by Generative AI model.