5.3.1 Searching for Specialized Cases Specific Tasks

You can search for tasks with specific search criteria, such as account number, Segment, and Strategy on the account.

To search for specialized cases specific tasks:

  1. From the main menu, navigate to Collections and then click Task Summary.
    The Task Summary page is displayed. By default, Task tab is displayed.
  2. Click the Specialized Cases tab.
  3. Expand the Filter section and enter the search criteria.
  4. Click Search.