6.3 Customer Notification - Comments

This topic provides detailed information about the Comments in the Customer Notification.

This data segment allows the user to capture overall comments for the Customer Notification stage.

For information on fields in the Comments screen, refer the below table.

Table 6-3 Customer Notification - Comments

Fields Description
Comments Type the Comments for the Closure Initiation stage in the text box.
Post Click Post. Comments are posted below the text box.
Hold To hold the Closure Initiation task, click Hold.
Back To go back to the previous page, click Back
Save & Close To save and exit the page, click Save & Close.
Submit To go to the next stage, click Submit.

Upon clicking Submit, the checklist window is displayed.

Select the Outcome as Proceed and click Submit. The task is moved to the Closure Validation stage.

Cancel To cancel the Facility Closure operation, click Cancel.

Upon clicking Submit, the checklist window is displayed.

  1. Select the Outcome as Proceed and click Submit. The application will be automatically transferred to the Back Office System for closing the facility.