6.3 Customer Notification - Comments
This topic provides detailed information about the Comments in the Customer Notification.
This data segment allows the user to capture overall comments for the Customer Notification stage.
For information on fields in the Comments screen, refer the below table.
Table 6-3 Customer Notification - Comments
| Fields | Description |
|---|---|
| Comments | Type the Comments for the Closure Initiation stage in the text box. |
| Post | Click Post. Comments are posted below the text box. |
| Hold | To hold the Closure Initiation task, click Hold. |
| Back | To go back to the previous page, click Back |
| Save & Close | To save and exit the page, click Save & Close. |
| Submit | To go to the next stage, click Submit.
Upon clicking Submit, the checklist window is displayed. Select the Outcome as Proceed and click Submit. The task is moved to the Closure Validation stage. |
| Cancel | To cancel the Facility Closure operation, click Cancel. |
Upon clicking Submit, the checklist window is displayed.
- Select the Outcome as Proceed and click Submit. The application will be automatically transferred to the Back Office System for closing the facility.
Parent topic: Customer Notification
