7 Handoff - Manual Retry

This topic describes about the Handoff - Manual Retry Stage in the Facility Closure Process.

If Handoff to the Back Office System fails in automatic Handoff stage, the credit officer can manually retry the Handoff process.

On Home screen, select Tasks. Under Tasks, select Free Tasks. Click Acquire & Edit on the required item.

Refer Initiation chapter for field level explanation of the data segments in Handoff - Manual Retry process.

Upon submitting the Handoff - Manual Retry task, the closure application will be sent to the Back Office System.