14.7 Close Records (Event Mapping/ E-mail template/ E-Mail Configuration)

This topic provides systematic instructions about the procedure to close Event Mapping, E-mail template, and E-Mail Configuration records.

User can close the Event Mapping, E-mail template, and E-Mail Configuration records that are no longer required. To perform this action, the record must be in an authorized state. Unauthorized records can be closed only by the maker of the record.

Note:

Authorization is required for closing the record.

In the View Event Mapping or View E-Mail Template or View E-Mail Configurations screen:

Figure 14-15 View Email template



  1. Click the action icon in the required record and select Close.
  2. Click View.
    The record details are displayed.
  3. Click Proceed.
    The record status is changed to closed.