1.3 Originations

The following enhancements have been made in the Originations module in this release.

Table 1-4 Enhancements in Originations

Enhancements Description
Joint Application Support for Loans - Retail RW & US regions The OBDX Originations module now supports joint applications for Retail Loans (unsecured personal loans, auto loans and home loans). There can be a maximum of two applicants per product application and the primary as well as joint applicants can either be new to the bank or existing customers of the bank. Note – If the primary applicant is applying as an existing customer, they need to be an existing online customer of the bank.
Enhancement in Joint Checking and Savings Account Applications Joint applications of Retail Checking and Savings account applications are now extended to support primary applicants being existing customers with online banking access.
Auto Loan Enhancement The retail auto loan application form has been enhanced to capture extensive information of the vehicle being purchased. Information such as Vehicle Identification Number, Condition, Make and Model etc. are now being captured in the application form.
Online KYC Configuration With this enhancement, banks can now enable or disable Online KYC (applicable for National ID Verification and Liveness Check via Selfie Capture) at the entity level. If disabled Online KYC will not be part of any product applications (Retail & SMB) for the specific entity.
PII Masking of Sensitive Fields The retail and SMB applications and application trackers have been enhanced to support masking of personally identifiable information such as account numbers, ID numbers, phone numbers, email addresses, etc..
Regulatory Disclosures In addition to the already supported disclosures, the OBDX originations module now also makes disclosures such as the Cooling off Period and Right to Withdraw disclosure, Loan Agreement disclosure (UK template), Savings and Checking Account Overdraft Agreement (UK template) and the Pre-Contractual Disclosures applicable for Loans, Savings and Checking Accounts; available to retail applicants applying from the digital channel. Based on the configuration in the mid-office system, links to these disclosures will be available to retail applicants on the terms of service page of the applications and/or the application tracker.
Corporate Credit Facility Lead Generation New to bank corporate customers can now initiate online inquiries on the bank’s offerings towards credit facilities. Once submitted, the customer can also track the status of the inquiry form through the corporate application tracker, also available on the digital channel. Processing of these inquiries are done in Oracle CFPM system and the bank is expected to contact the customer offline to procure additional information including collateral, documents, etc.

Other Enhancements

Table 1-5 Other Enhancements

Enhancements Description
Online Banking Access Flag All Retail (US and ROW) & SMB applications that involve new to bank/prospect applicants (primary, joint and guardians included) have been updated to send a flag identifying that the applicants should be given access to the online banking channel as well as phone and kiosk banking access. The options for Digital Banking, Kiosk Banking and Phone Banking that were previously available on Retail Savings Account, Checking Account and Deposit applications and on SMB Savings Account and Checking Account applications will no longer be displayed in the application forms.
Collateral Enhancements in SMB Loan Applications The collateral information section of the SMB loan applications has been enhanced specific to the capture of information for collateral type, Vehicle. The applicant can now specify extensive information of the vehicle being added as collateral, which will include the type of vehicle i.e passenger or commercial, capacity, vehicle identification number, condition etc..
Disbursement & Repayment Enhancements This section of the Retail and SMB loan application forms has been streamlined to capture essential information only.
Regionalization Enhancements The following enhancements have been made in the OBDX Originations module in this release, utilizing the regionalization framework:
  • Address Regionalization

    Regionalization enhancements focusing on UK, US and India regions have been made so as to support capture of addresses specific to each region.

  • Product Offerings Page Maintenance

    The bank administrator can now maintain the product offerings page available pre-login as well as post login on the digital channel. The maintenances include updating the product category names, the informative text displayed in each product category card as well as the labels of the customer categories. These changes can be made at entity level.

Zip Code Enhancement The zip code field has been enhanced to support entry of alphanumeric characters as well as certain special characters and spaces. This enhancement has been made so as to support capture of zip codes/postcodes of regions that have alphanumeric, spaces and certain special characters included in the zip codes/postcodes. This enhancement has been made in Retail & SMB ROW application forms.
US Region specific Enhancements The following enhancements have been made specifically to the US region product application forms:
  • Service Member/Defense Officer Information

    The set of fields pertaining to service member/defense officer information in the US personal loan and US credit card application forms has been streamlined to capture important information only.

  • External Account Information Capture Enhancements

    This enhancement is applicable to the Disbursement & Repayment section of the Unsecured Personal Loan application. The information to be captured in case an external bank account is being entered for loan disbursement and/or repayment has been enhanced to be specific to the US region.

  • Gender Validation extended to Joint Applicants

    Certain banking products might be offered to certain groups of retail applicants. E.g. Home Loans created just for women. In order to support such product applications from the digital banking channel, validations need to be in place to ensure that only women can apply for such products. This validation was already in place for primary applicants. The same has now been extended to also support validation of gender for joint applicants.