6.8 FAQ

1. How can I access different dashboards if multiple roles are assigned to me?

   A drop down is available on the top navigation bar to switch between the different dashboards if multiple roles are assigned to you.

2. Will I be able to see the current status of a transaction initiated by me?

   Yes, transaction journey section shows the latest status of the transaction along with the date, time and name of the user last acted on the same.

3. What are quick links; can I change the transactions appearing under quick link section?

   Quick links gives you easy access to some of the more commonly used transactions/maintenances in the system. You cannot change the transactions appearing under quick link section.

4. Can I remove/grant access of a transaction to System/Bank administrator?

   Yes, transaction access can be given or removed for a particular application role from role transaction mapping function.

5. List the transactions in the below statuses can be withdrawn and cannot be withdrawn?

   Below are the transactions with the below statuses can be withdrawn and cannot be withdrawn:

   Table 6-24 List the transactions

   Status which can be withdrawn	Status which cannot be withdrawn
   Initiated (Transaction initiated but not routed for approval) Pending Approval (not approved at even 1 level) Sent for Modification	Partially Approved (approved at one or more levels) Checked Partially Checked (checked at one or more levels) Released Pending Release Auto Approved Release Rejected Rejected