14.1 One Time Password Authentication

This topic provides the systematic instructions about using One-Time Passwords as a second factor authentication method.

It is a unique code that can be used only once. A verification code is sent to the registered mobile number or email ID of the account holder. User has to enter the received code to complete the process. User can click on Resend Code, to receive the code again (if not received or expired).

For OTP verification:

1. In the Verification Code field, enter the code as received.

   Click Resend Code, if you wish to receive the verification code again or your verification code got expired.

   Figure 14-2 Verification

   
   

   
   Description of "Figure 14-2 Verification"

   
   

   The Two Factor Authentication (2FA) screen appears.

   Note:

   The fields which are marked as Required are mandatory.

   For more information on fields, refer to the field description table.

   Table 14-2 Verification - Field Description

   Field Name	Description
   Verification Code	The code sent to the customer’s registered email id or on their mobile number.

2. Click Submit.
   On successful authentication, the user is allowed to proceed with the transaction.