14 Security Question Authentication

This topic provides the systematic instructions about using security questions authentication method.

User has to answer the security questions to execute the transaction successfully.

For security question authentication:

  1. In the transaction review screen, verify the details, and click Next.

    Click Cancel to cancel the transaction.

    The Two Factor Authentication (2FA) screen appears.

    Figure 14-1 Security Question Authentication



    Note:

    The fields which are marked as Required are mandatory.

    For more information on fields, refer to the field description table.

    Table 14-1 Security Question Authentication - Field Description

    Field Name Description
    Questions The list of security questions set for the Two Factor authentication.
    Answer The answers corresponding to the security question.
  2. For the Security Question based Two Factor Authentication, in the Answers field, enter the answers corresponding to the security question.
  3. Perform one of the following actions:
    • Click Next to go to the next level of authentication (if applicable).
    • Click Cancel to cancel the transaction.
  4. Complete the Two Factor Authentication, and click Confirm.
    The success message appears along with the transaction reference number.
  5. Click OK to complete the transaction and navigate back to Dashboard.