1 Push Notifications

This topic describes the process of of subscribing to alerts for specific transactions, with the option of receiving push notifications.

Push notification is a way of propagating messages to the users’ device(s) registered with the bank. Through push notifications, a user can be notified of any event/transaction that has occurred in the user’s account.

The user will need to enable the push notification setting on the device for Futura Bank application for the bank to send push notifications. If the user does not wish to receive notifications through push messages then he can disable notifications through device settings.

If the user does not wish to receive notifications through push message for specific event(s), then he can disable push notification against that event. If the user has opted for push notifications, then the system will push a message on the user’s device and it will appear on the device as a banner/ pop-up message.

Pre-requisites

• The user has installed Futura Bank mobile application on the device and opted for push notifications.
• For the set of subscribed alerts for which the user does not wish to receive the notification through push message, he will need to disable push notifications against those events so that the bank does not push notifications to the user’s device on the occurrence of those events.
• Alert template has been maintained for delivery mode Push Notification.