16.3 E-statement Subscription

This topic provides the systematic instructions for user to subscribe to e-statements.

A customer might wish to receive regular e-statements at his email address instead of physical copies. In this case, the customer can select the option to subscribe for an e-statement. Once a request for an e-statement is made, the customer will begin to receive regular statements at his email address maintained with the bank.

To subscribe / unsubscribe for e-statements:

1. Perform anyone of the following navigation to access the E-Statement screen.
   • From the Dashboard, click Toggle menu, click Menu, then click Accounts, and then click Current and Savings Accounts tab, and then click Current and Savings Account Number. From the Current & Savings Details page, click on the More Actions, and then click E-statement Subscription.
   • From the Search bar, type Current & Savings – Transactionsand press Enter, and then click on the More Actions, and then click E-statement Subscription.
   • From the Search bar, type Current & Savings – E-statement Subscription

   The E-Statement screen appears.

   Figure 16-6 E-Statement Subscribe

   
   

   
   Description of "Figure 16-6 E-Statement Subscribe"

   
   
2. The Pop-up Message appears. (Subscribe to E-Statement You will receive monthly statements for your account <Number in masked format> by email at <User’s email address>)
   1. Click Subscribe to opt to receive monthly statements on your registered email address.
      The success message of request submission appears.

      Click OK to complete the transaction.

3. If the user has already subscribed for e-statements, the pop up message contains a message stating that the user is subscribed to receive e-statements. The option to unsubscribe for e-statements is provided.
   1. Click Unsubscribe to opt out of receiving monthly statements on your registered email address.
      The success message of request submission appears.

      Click OK to complete the transaction.

   2. Click Proceed to unsubscribe.
      The success message of request submission appears.
4. Perform one of the following actions:
   • Click Home to go to the Dashboard screen.
   • Click View Account Details to view the deposit details page.