2 Accounts

This topic describes how this application provides banks a platform to offer customers a rich online banking experience.

Current and savings accounts are the most basic and critical products of retail banking. Most banking customers hold either a current or a savings account with their banks. Banks, in turn, encourage the use of current or savings accounts as it results in a higher profit margin for the bank.

Through the online banking application, customers can perform various activities on their accounts. Customers can view account balances and statements, initiate service requests and perform other inquiries as well as perform financial transactions on their accounts.

Features Supported In the Application:

The retail accounts module of the application supports the following features:

  • Overview Widget
  • View Current & Savings Accounts Summary
  • View Current & Savings Account Details
  • View & Update Debit Card Limits
  • Apply for New Debit Card
  • Block Debit Card
  • Re-issue Debit Card
  • Upgrade Debit Card
  • Unblock Card
  • Request for new Debit Card PIN
  • Reset Debit Card PIN
  • Cheque Book Request
  • Cheque Status Inquiry
  • Stop/Unblock Cheque
  • View Transactions and E-Statement Subscription
  • Request Statement
  • Forex Calculator
  • View Inactive Accounts

Pre-requisites

  • Transaction access is provided to retail users.
  • Islamic CASA accounts and debit cards are maintained in the core banking system under a party ID mapped to the user.

Note:

In application

  1. Account searchable drop-down will allow user to search the account number basis on the Account Number, Account Name, or Account Currency or Branch Code.
  2. Bank can configure the fields to be shown as additional values in the accounts drop-down.