10.1 E-statement Subscription

This topic provides the systematic instructions for users to request e-statement subscriptions.

A customer might wish to receive regular e-statements at his email address instead of physical copies. In this case, the customer can select the option to subscribe for an e-statement. Once a request for an e-statement is made, the customer will begin to receive regular statements at his email address maintained with the bank.

To subscribe / unsubscribe for e-statements:

1. Perform anyone of the following navigation to access the Subscribe E-Statement popup screen.
   1. From the Dashboard, click Toggle menu, click Menu, then click Accounts, and then click Deposits Accounts tab, and then click Deposits Account Number.
   2. From the Deposits Details page, click on the More Actions, and then click E-statement Subscription.
   3. From the Search bar, type Term Deposits – Transactionsand press Enter, and then click on the More Actions, and then click E-statement Subscription.
   4. From the Search bar, type Term Deposits – E-statement Subscription.

   The Subscribe E-Statement popup screen appears.

   Figure 10-3 E-Statement Subscribe

   
   

   
   Description of "Figure 10-3 E-Statement Subscribe"

   
   
2. Perform any one of the following navigation to access the Edit Maturity Instructions screen.
3. The Pop-up Message appears. (Subscribe to E-Statement User will receive monthly statements for your account <Number in masked format> by email at <User’s email address>)
   1. Click Subscribe to opt to receive monthly statements on your registered email address.
      The success message of request submission appears.

   2. Click OK to complete the transaction.
4. If the user has already subscribed for e-statements, the pop up message contains a message stating that the user is subscribed to receive e-statements. The option to unsubscribe for e-statements is provided.
   1. Click Unsubscribe to opt out of receiving monthly statements on your registered email address.
      The success message of request submission appears.

      Click OK to complete the transaction.

   2. Click Proceed to unsubscribe.
      The success message of request submission appears.
5. Perform any one of the following actions:
   1. Click Home to go to the Dashboard screen.
   2. Click View Account Details to view the deposit details page.