16.4.5.3 FAQ

1. Can the customer change the daily and monthly limits pre-set by bank?

   Yes, the customer can modify the limits set i.e. the range of amount or the count etc. However any change has to be within the prescribed upper limit set by the bank.

2. Can customer increase the limits beyond the limits offered by the Bank?

   No, customer cannot increase the limits beyond the limits set by the Bank each transaction. The Bank administrator can increase the limits for the specific customer.