16.4.6 SMS, Chatbot Banking and Miss Call Banking

This topic describes the systematic instruction to SMS, Chatbot Banking and Miss Call Banking option.

This option enables the user to enable/ disable missed call banking and SMS banking. Registering for SMS and missed call banking, enables the user to perform certain inquiries /transactions by sending a short message consisting of a PIN to the specified number or giving a missed call to the specified contact number. User can also set and reset his SMS banking PIN.

  1. Perform anyone of the following navigation to access.
    • From the Dashboard, click Toggle menu, and then click Menu. From Menu, click Account Settings, and then click Preferences . From Preferences , click SMS, Chatbot Banking and Miss Call Banking.
    • From the Dashboard, click on the My Profile icon, and then click Settings. From Settings, click Preferences , and then click SMS, Chatbot Banking and Miss Call Banking.

    Figure 16-28 SMS and Chatbot Banking


    Description of Figure 16-28 follows
    Description of "Figure 16-28 SMS and Chatbot Banking"

    Note:

    The fields which are marked as Required are mandatory.

    For more information on fields, refer to the field description table.

    Table 16-17 SMS and Chatbot Banking - Field Description

    Field Name Description
    Missed Call Banking The option to register / deregister the user's device for missed call banking.
    SMS Banking The option to register / deregister the user's device for SMS banking.
    Set/ Reset PIN Information specified in below fields are related to Set/Reset PIN.
    Set PIN Enter a PIN to access SMS banking.
    Reset PIN Re-enter the PIN to confirm the same.
  2. Perform anyone of the following action.
    • Click the Missed Call Banking toggle button to register / deregister.
    • Click the SMS Banking toggle button to register / deregister.
  3. If you have registered for SMS Banking:
    1. In the Set PIN field, enter a PIN to be used to access SMS banking.
    2. In the Reset PIN field, re-enter the PIN so as to confirm the same.
    3. Click Save to save the changes.
      The success message appears.

      Note:

      The Save option appears only if SMS Banking is enabled and if a PIN is to be set.

Parent topic: Preferences