8.1 Request Statement

A user may require the physical copy of an account statement for a certain period. The statement request feature enables users to request the bank for a physical copy of the statement of an account for a specific period. This physical copy will be mailed to the user’s address registered with the bank.

To request for a Statement:

1. Click on the icon on the Transactions screen, and click Request Statement to request for wallet statement.
   The Request Statement appears.

   Figure 8-2 Request Statement

   
   

   
   Description of "Figure 8-2 Request Statement "

   
   

   Table 8-2 Field Description

   Field Name	Description
   Account Number	Wallet account number in masked format for which statement has to be requested.
   From Date	The user is required to specify the start date from which the account statement is required.
   To Date	The user is required to specify the date until when the statement is required.

2. From the Account Number list, select the account number for the account statement.
3. From the From Date list, select the start date of the account statement.
4. From the To Date list, select the end date of the account statement.
5. Click Submit.
   OR

   Click Cancel to cancel the transaction.

6. The Review screen appears. Verify the details and click Confirm.
   OR

   Click Cancel to cancel the transaction.

   OR

   Click Back to navigate back to the previous screen.

7. The success message of Statement Request appears along with the transaction reference number.
8. Click Home to go to the Dashboard screen.
   OR

   Click View Futura Wallet Details  to visit the wallet details page.