1 Overview
This topic describes the information on the various features of the current account origination process.
Product Introduction
- Saving Account
- Current Account
- Term Deposit Account
- Credit Card Account
- Retail Loans Account
It enables banks to deliver the improved user experience for various bank persons such as Sales Officers, Relationship Manager, Account Opening Officers, Branch Supervisor/Managers, Loan Officers, and Credit Officers and more, handling defined functions in the lifecycle of the various product origination.
The convenience of configuring appropriate stages and the respective data segments within each of these stages, which can be business-driven, is hosted and architectured by our new platform solution. The random access navigation between data segments within a given stage are with appropriate validations helps to enable the business user to capture apt information anytime during the account open process before created account in the Host. The new workflow supports capturing relevant documents, stage-wise, and the generation of advice and notifications dynamically.
The account opening request is initiated by authorized branch user or relationship managers or by approved bank agents, either through the traditional branch channel or through dedicated protocol services. These services are available on digital devices like tablets or mobiles. The account opening request can be initiated for both both new and existing customer types. Also, the system supports the processing of the account opening request from the customer directly received from the Self-Service Banking Channel (Oracle Banking Digital Experience) through the REST-based service APIs.
This user guide explains the workflow for the Current Account Origination process and further details the data that needs to capture in the data segment linked to the specific stages.
