2.4.6 Summary

This topic provides the systematic instructions to view the tiles for all the data segments in the Application Enrichment stage.

The tiles display the important details captured in the specified data segment.

  1. Click Next in Account Service Preferences screen to proceed with the next data segment, after successfully capturing the data.
    The Summary - Application Enrichment screen displays.

    Figure 2-32 Summary - Application Enrichment

    Each of these summary tiles are clickable and the user will have the option to view all the details captured under the given data segment.

    For more information on fields, refer to the field description table.

    Table 2-31 Summary - Application Enrichment – Field Description

    Data Segment Description
    Interest Details Displays the interest details.
    Charge Details Displays the charge details.
    Account Service Preferences Displays the account service preferences.
  2. Click Request Clarification to raise a new clarification request. The system allows placing a request for clarification that is needed from the Customer to proceed ahead with the application. The clarification can be for any additional details, confirming specific information, the requirement for any additional document, and so on, from the customer. For more information on Request Clarification, refer to the section Request Clarification.
  3. Click Back to navigate to the previous data segment within a stage.
  4. Click Save and Close to save the data captured. The captured data is available in the My Task list for the user to continue later.
  5. Click Cancel to terminate the application and the status of the application. Such applications cannot be revived later by the user.
  6. Click Submit to reach the OUTCOME, where the overrides, checklist, and documents for this stage can be validated or verified.
    The Stage Movement Submission - Override screen displays.

    Figure 2-33 Stage Movement Submission - Override

    Overrides are basically warnings that are raised during the business validations. User has to accept the overrides to proceed further. Alternatively, the user can go back and correct the data to ensure overrides do not arise.

  7. Click Proceed Next.
    The Stage Movement Submission - Checklist screen displays.

    Figure 2-34 Stage Movement Submission - Checklist

    Checklist configured in the business process for the business product is displayed here. Checklist are the check points that the user has to accept having confirmed.

  8. Select the checkbox to accept the checklist.
  9. Click Save and Proceed.
    The Stage Movement Submission - Outcome screen displays.

    Figure 2-35 Stage Movement Submission - Outcome

    For more information on fields, refer to the field description table.

    Table 2-32 Stage Movement Submission - Outcome – Field Description

    Field Description
    Select an Outcome Select the option from the drop-down list.
    The available options are:
    • Proceed
    • Return to Overdraft Limit Details
    • Return to Application Entry
    • Reject By Bank
    Remarks Specify the remarks, if any.

    Outcomes configured in the Workflow Orchestrator for the business process is available in the drop-down list.

  10. Click Submit.
    The Confirmation screen displays.

    Figure 2-36 Confirmation

    If the Collateral Type is selected as Term Deposit in Collateral Details data segment and the Fund the account toggle is OFF in the Product Details data segment, the submit of the Application Enrichment stage will move the application into the Account Parameter Setup stage.

    If the selected Collateral Type is other than Term Deposit in Collateral Details data segment, and the Fund the account toggle is OFF in the Product Details data segment, the submit of the Application Enrichment stage will move the application into the Underwriting stage.

    If the Fund the Account toggle is ON in the Product Details data segment, the submit of the Application Enrichment stage, will move the application to Account Funding stage.

    On successful submission, the above pop-up appears and displays the next stage in which the application has moved. Application Reference Number and the Process Reference Number is displayed. Click Close to close the pop-up screen. Alternatively click Go to Free Task to launch the Free Task menu. If you have access to the next stage, you would be able to view the Application number and take action on it.

  11. Click Go to Free Task.
    The Free Tasks screen displays.