1.6.2 View Reason

This topic describes the systematic instructions to view the list of fact.

Using this screen you can view the reason codes are already created.

  1. From the Menu List, navigate from Retail Banking >> Configurations to Reason Code screen.
  2. Click View Reason Codes screen to view already defined reason codes.
    The View Reason Codes screen displays.

    For more information on fields, refer to the field description table.

    Table 1-101 View Reason Codes – Field Description

    Field Description
    Reason Code Displays the reason code.
    Reason Description Displays the reason code description.
  3. Click
    Search

    to search the reason code based on the following search criteria.
    • Reason Code
    • Reason Description
    • Authorization Status
    • Record Status
  4. Click
    Actions

    icon on the top right-hand side of the questionnaire tile and click Unlock.
    The Reason Code screen displays.
  5. Specify the details in the relevant data fields. The fields which are marked with Required are mandatory. For more information on fields, refer to Create Reason Code - Field Description.

    The Reason Code fields is non-editable in Maintenance screen.