2.1 Retail Loan Account

This topic describes information about retail loan account.

The initial request for a loan can be made through any of the following:

• Authorized branch users
• Relationship managers
• Authorized bank agents
• Traditional branch channel
• Specialized protocol services available on digital devices such as tablets or mobiles

The initiation of loan request can be made for both new and existing customer types. Also, the platform supports the processing of the loan request from the customer which is directly received from the Self-Service Banking Channel (Oracle Banking Digital Experience) through the REST based service APIs.

The selection of the relevant loan product on which the loan is required can be initiated using this process, provided the user has the required access rights.

Please refer to the detailed setup and operation workflows for both asset and liability products initiation made available in the Operations user guide.

To acquire and edit the task:

1. From Home screen, click Tasks. Under Tasks, click Free Tasks.