3.6.1 Account Statement

User can generate loan statement as per the customer's request with the help of available features like date range or preset range definitions using the Account Statement screen.

This screen is applicable only for non-billing account.

To view the account statement:

Note:

The fields marked as Required are mandatory.
  1. On the Home screen, from Retail Lending Services mega menu, under Balances, click Account Statement. User can also open the screen by specifying Account Statement in the search icon bar and selecting the screen.
    The Account Statement screen is displayed.

    Figure 3-93 Account Statement

    Description of Figure 3-93 follows
    Description of "Figure 3-93 Account Statement"
  2. Select the appropriate option from the Search by field.
  3. Perform the required action, based on the option selected from the Search by field.
  4. In the Statement & notices section, specify the fields.
  5. Click Fetch.
    The Account Statement section is displayed.

    The statements are displayed if they are generated for the account number on the given system date.

    Figure 3-94 Account Statement for Required Period

    Description of Figure 3-94 follows
    Description of "Figure 3-94 Account Statement for Required Period"
  6. On the Account Statement screen, select the required date to generate statement. For more information on fields, refer to field description table below:

    Table 3-64 Account Statement – Field Description

    Field Description
    Search by Users can search for an account number by using any of the available search criteria.

    The account number is set as the default search option. Users can specify the account number directly in the adjacent field or search for an account number by clicking the Search icon. Users can also search for the specific account number by providing customer ID, account number, or account name.

    Other search options available in the Search by field are Customer ID, Tax Identification Number, Mobile Number, and Email.

    A specific customer ID can be searched by providing the customer name or customer ID. If Tax Identification Number, mobile, or email IDs are chosen to find an account number, the respective IDs have to be input entirely in the adjacent field for the system to display the account number. For a given search criteria, multiple account numbers may be linked.

    For example, two or more account numbers can be linked to a single mobile number. In such cases, the system displays all the account number matches and the user can select the relevant account number on which to perform a servicing operation.

    Note:

    The label of the field adjacent to the Search by field changes dynamically. For example, if the Account number is chosen as the search criteria, the label of the adjacent field is displayed as the Account Number. If Tax Identification Number is chosen as the search criteria, then the adjacent field would display the label as Tax Identification Number.
    Statement & notices This section displays the type and period for displaying the statement.
    Select Document Type Select the document type from the list. The option is:
    • Account Statement
    Consolidated Statement Select the check box to get a consolidated statement for the selected period.
    Select Period Select the period for generating the statement. The options are:
    • Date Range
    • Last Month
    • Last 2 Months
    • Last 3 Months
    Date Range Specify or select the date range for generating the statement.

    Note:

    • If user have selected the Date Range option from the Period field, then the start date will default to the loan account creation date if it is later than the financial year start date. Otherwise, it is the financial year start date. user can edit the date provided it is within the loan account creation date and the current system date.
    • If user have selected the Last Month, Last 2 Months, or Last 3 Months options from the Period field, then the from and to dates are displayed and the field is not enabled for further edits.
    Account Statement This section displays the statements generated based on the period or date range.

    Note:

    If user generate the statement more than once on the same system date, then the latest statement generated is displayed first and followed by the earlier generated statements.
    Start Date Displays the start date from which the statement is generated.
    End Date Displays the end date till which the statement is generated.
    View Click PDFto view the account statement in PDF format.

Parent topic: Balances