3.5.9 Maintain Account Condition

User can view and add a new account condition for the selected loan account using the Maintain Account Condition screen.

To maintain account condition:

Note:

The fields marked as Required are mandatory.

1. On the Homepage, from Retail Lending Services mega menu, under Accounts, click Maintain Account Condition. User can also open the screen by specifying Maintain Account Condition in the search icon bar and selecting the screen.
   The Maintain Account Condition screen is displayed.

   Figure 3-55 Maintain Account Condition

   
   Description of "Figure 3-55 Maintain Account Condition"
2. Select the appropriate option from the Search by field.
3. Perform the required action, based on the option selected from the Search by field.
   The details are displayed in the Active Account Conditions section.

   Figure 3-56 Active Account Condition Details

   
   Description of "Figure 3-56 Active Account Condition Details"
4. In the Active Account Conditions section, you can perform the required actions. For more information on fields, refer to field description table below:

   Table 3-41 Maintain Account Condition - Field Description

   Field	Description
   Search by	Users can search for an account number by using any of the available search criteria. The account number is set as the default search option. Users can specify the account number directly in the adjacent field or search for an account number by clicking the Search icon. Users can also search for the specific account number by providing customer ID, account number, or account name. Other search options available in the Search by field are Customer ID, Tax Identification Number, Mobile Number, and Email. A specific customer ID can be searched by providing the customer name or customer ID. If Tax Identification Number, mobile, or email IDs are chosen to find an account number, the respective IDs have to be input entirely in the adjacent field for the system to display the account number. For a given search criteria, multiple account numbers may be linked. For example, two or more account numbers can be linked to a single mobile number. In such cases, the system displays all the account number matches and the user can select the relevant account number on which to perform a servicing operation. Note: The label of the field adjacent to the Search by field changes dynamically. For example, if the Account number is chosen as the search criteria, the label of the adjacent field is displayed as the Account Number. If Tax Identification Number is chosen as the search criteria, then the adjacent field would display the label as Tax Identification Number.
   Active Account Conditions	This section displays the details of the active conditions that are already added for the account. Note: If there are no conditions added to the account, then you can click Add Condition, to add new condition to the account. For more information, refer Add Condition.
   Account Condition	Displays the condition added for the account.
   Start Date	Displays the condition's start date for the account. Note: The date is not displayed in this field, if the Rescission initiated, Rescission Waived, or Rescission Completed option is selected from the Account Condition field.
   End Date	Displays the condition's end date for the account. Note: The date is not displayed in this field, if the Rescission initiated, Rescission Waived, or Rescission Completed option is selected from the Account Condition field.
   Status	Displays the status of the condition. The possible option is: Added Note: This field is displayed only when the user adds a new condition or edits the existing condition. If the user deletes the newly added or edited condition, then this field will be removed from the display.
   Action	Displays the following actions that can be performed on the account conditions: : Click this icon to edit the account condition details. If you click this icon, the Edit section is displayed. For more information, refer Add Condition, as the fields are same as displayed in the Add Condition section. : Click this icon to delete the payout details.

   • To add condition:
     1. In the Active Account Conditions section, click Add Condition.

        The Add Condition section is displayed.

        Figure 3-57 Add Condition

        
        Description of "Figure 3-57 Add Condition"
     2. In the Add Condition section, you can select or specify the required details. For more information on fields, refer to field description table below:

        Table 3-42 Add Condition – Field Description

        Field	Description
        Account Condition	Select or specify the condition to be maintained for the account. Note: If user tries to initiate rescission after three days of account opening, then the message that rescission is not applicable or request cannot be initiated as disqualifying servicing events have already been processed on the account is displayed. If user selects rescission completed option for which rescission is not initiated, then a message that to complete the rescission process, it should be initiated on the account is displayed.
        Start Date	Select or specify the condition's start date for the account. Note: This field is not displayed if the Rescission initiated, Rescission Waived, or Rescission Completed option is selected from the Account Condition field.
        End Date	Select or specify the condition's end date for the account. Note: This field is not displayed if the Rescission initiated, Rescission Waived, or Rescission Completed option is selected from the Account Condition field.

     3. Click Add.

        The details are added successfully and displayed in the Active Account Conditions section in a tabular format.

5. Click Submit.
   The screen is successfully submitted for authorization.