12.2 Charge Inquiry

This topic describes the systematic instruction to inquire charges applied to the customer based on the various criteria such as Charge Type, Charge Account, Transaction Reference Number, Date range and so on.

  1. On Home screen, click Receivables and Payables. Under Receivables and Payables, click Inquiry.
  2. Under Inquiry, click Charge Inquiry.
    The Charge Inquiry screen displays.

    Figure 12-4 Charge Inquiry


    Description of Figure 12-4 follows
    Description of "Figure 12-4 Charge Inquiry"

  3. Specify the fields on Charge Inquiry screen.

    Note:

    The fields marked as Required are mandatory.

    For more information on fields, refer to the field description table.

    Table 12-3 Charge Inquiry - Field Description

    Field Description
    Branch Select the required branch to proceed further. By default, the branch of the logged-in user is selected.
    Charge Event Select the event to which the charge is applicable.
    Party Click the Search icon and select the party that has been charged.
    Party Role Select the role of the party.
    Charge Group Select the group to which the charge code belongs.
    Transaction Ref No. Specify the reference number or charge reference number to inquire for.
    Instrument Type Select the value to specify whether the instrument type is invoice/debit note or purchase order.
    Liquidation Status Select the liquidation status from the drop-down list. The available options are:
    • Liquidated
    • Not Liquidated
    • Partially Liquidated
    Liquidation Event Select the event related to liquidation from the drop-down list.
    Date Reference Basis Select the type of date range to be applied for search.
    • Calculation Date – To list all relevant charges only on the basis of calculation irrespective of its posting details.
    • Posting Date – To list all relevant charges only on the basis of posting irrespective of when it was calculated.
    Date Range Click the Calendar icon and select the start date and end date of the date range.
    Amount Reference Basis Select amount reference basis from the drop-down list. The available options are:
    • Charge Amount
    • Charge Liquidation Amount
    • Charge Outstanding Amount
    Currency Select the charge currency.
    Amount From Specify the start of the amount-range within which the payment needs to be searched.
    Amount To Specify the end of the amount-range within which the payment needs to be searched.
    Charge Group Select the group/category of charges from the drop-down list. The available options are:
    • Commission
    • Fee
    • Rebates
    • Tax
    Charge Type Select the value to specify whether the type of charge is Debit or Credit.
    Charge Category Select the value to specify whether the category of charge is Standard or Tax.
    Charge Action Status Select the current processing status of the charge from the drop-down list. The available options are:
    • Auto Waived
    • Modified
    • Overridden
    • Waived
    External Pricing Select the value to specify whether external pricing is applied. The available options are:
    • All
    • No
    • Yes
    Collection Type Select the type of the collection from the drop-down list. The available options are:
    • Periodic
    • Deferred
    • Online
    Charge Criteria Select charge criteria from the drop-down. The available options are:
    • Assignment Amount
    • Base Invoice Amount
    • Base PO Amount
    • Finance Amount
    • Invoice Acceptance Amount
    • Net Invoice Amount
    • Parent Charge Code
    • PO Acceptance Amount
    • Net PO Amount
    • Total Invoice Amount
    • Total PO Amount
  4. Click Search to view the search results.
    The Charge Inquiry - Search Result screen displays.

    Figure 12-5 Charge Inquiry - Search Result


    Description of Figure 12-5 follows
    Description of "Figure 12-5 Charge Inquiry - Search Result"

  5. Click the Transaction Ref No link to view the details of the charge.

Parent topic: Inquiries